If a problem arises in the workplace, you should try to resolve it informally with your employer in the first place. Where that does not sort things out, your employer should have a formal grievance procedure available.
A reasonable employer will see a grievance as something to be discussed and put right – so the raising of formal grievances in the workplace are not necessarily negative developments.
The importance of following the grievance procedure
Of course, not all employers are reasonable but this does not avoid the need for you to follow the proper grievance procedure if you have a difficulty in the workplace. Where a claim has to be made to the Employment Tribunal further down the line, one of the matters the Tribunal will take into account – in your favour if you have done it – is whether the employee has tried to resolve the matter by raising a grievance.
In fact, some types of claim – for example, discrimination claims – cannot proceed unless a grievance has been submitted to the employer.
What we can do to help
We can help you with the drafting of a grievance letter and advise you in relation to any subsequent developments.
We can have a chat with you about your situation and find out if we can assist.
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